We are committed to making our website accessible and easy to use for as many people as possible, including individuals with disabilities. We believe everyone should be able to browse our site, learn about our products, and complete purchases with confidence.
We strive to improve the accessibility and usability of our website on an ongoing basis across Montreal and Quebec.
Our goal is to align our website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.
Accessibility considerations are incorporated into our design, development, and content practices, and we work to identify and address potential barriers as technology and standards evolve.
Accessibility is an ongoing process. We regularly review our website and make updates to improve usability, including:
Because our website is dynamic and may include third-party tools or integrations, some content or functionality may not yet be fully accessible.
Some features or content on our website may be provided by third parties (such as payment processors, embedded tools, or apps). While we encourage accessibility best practices from our partners, we do not control all third-party content and cannot guarantee its accessibility.
If you experience difficulty accessing any part of our website, or if you need assistance placing an order or finding information, we encourage you to contact us.
We welcome feedback and will make reasonable efforts to address accessibility concerns and provide accommodations where feasible.
If you have questions about accessibility or need support, please contact our customer service team through the contact methods listed on our website. When reaching out, please include:
We are committed to continually improving the accessibility of our website and view accessibility as an important part of providing a positive experience for all visitors.