Where to Find Your Order Number
Your order number can be found in your order confirmation email.
If you cannot locate your order details, please contact our support team for assistance.
Delivery Timing
Orders placed by 3 PM are typically prepared for next-day delivery across Montreal and most areas of Quebec.
Delivery updates will reflect the current status of your order as it is prepared and delivered.
Tracking & Delivery Questions
Tracking updates may take time to appear as your order is processed and prepared.
Your order has left our facility and is on its way to the delivery address.
Please check with the recipient, concierge, or reception area. If you still need assistance, contact our support team.
Changes may not be possible once an order has been processed or shipped. Please contact us as soon as possible.